Terms of service

 

Welcome to our ecommerce store! We are delighted to have you as a customer. Please take a few moments to read our friendly Terms of Service, which outline the rights and responsibilities of both parties—our store and you, the customer.

  1. Acceptance of Terms: By accessing and using our ecommerce store, you acknowledge that you have read, understood, and agreed to comply with these Terms of Service, as well as our Privacy Policy.

  2. Product Information and Pricing: a. We strive to provide accurate and up-to-date product information, including descriptions, images, and prices. However, we cannot guarantee the absolute accuracy of all information, and we reserve the right to correct any errors or inaccuracies promptly. b. Prices displayed on our store are in the local currency and are subject to change without prior notice. We strive to ensure that all pricing information is accurate, but in the event of a discrepancy, the final price will be confirmed during the checkout process.

  3. Ordering and Payment: a. Placing an order on our ecommerce store constitutes an offer to purchase the selected product(s). We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, pricing errors, or suspicion of fraudulent activity. b. Payment is required at the time of placing an order. We accept various payment methods, including credit/debit cards and electronic payment services. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.

  4. Shipping and Delivery: a. We strive to process and ship orders in a timely manner. Estimated delivery times are provided as a guideline and are not guaranteed. Delays may occur due to factors beyond our control, such as customs clearance or carrier disruptions. b. Shipping costs, if applicable, will be calculated and displayed during the checkout process. Any additional customs duties or taxes imposed by the destination country are the responsibility of the customer.

  5. Returns and Refunds: Our returns and refunds policy is outlined separately. Please refer to our Returns Policy for detailed information regarding eligibility, procedures, and options available.

  6. Intellectual Property: All intellectual property rights, including trademarks, copyrights, and logos, displayed on our ecommerce store are the property of their respective owners. You may not use, reproduce, or modify any intellectual property without obtaining prior written consent from the appropriate owner.

  7. Limitation of Liability: To the extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our ecommerce store, products, or services.

  8. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these terms or your use of our store shall be subject to the exclusive jurisdiction of the courts in Australia.

  9. Contact Us: If you have any questions, concerns, or feedback regarding our Terms of Service, please feel free to reach out to us using the contact information provided on our store. info@monstermart.com.au

Thank you for taking the time to review our Terms of Service. We hope you have a pleasant shopping experience with us!